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SHIPPING POLICY

At Skintuary, we take great pride in delivering the finest skincare products directly to your doorstep. Our Shipping Policy is designed to provide you with clear and comprehensive information about our shipping procedures to ensure a smooth and satisfying experience.

Shipping Methods and Rates:

 

We offer reliable shipping options to addresses within the United States. Choose from standard shipping or expedited shipping during the checkout process. Shipping rates may vary based on your selected shipping method, the weight of your order, and your location.

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Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order has been shipped.

 

Shipping Times:

  • Standard shipping typically takes 3-7 business days, while expedited shipping may take 1-3 business days. Please note that these estimates are subject to change based on your location and any unforeseen shipping delays.

 

Order Tracking:

  • You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the progress of your shipment.

 

Shipping Carriers:

  • We partner with reputable shipping carriers to ensure your Skintuary skincare products are handled with care and delivered on time. The carrier used for your order will be specified in your shipping confirmation email.

 

Shipping Restrictions:

  • We are unable to ship to P.O. boxes. Please provide a valid physical address for delivery.

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Lost or Damaged Shipments:

  • In the rare event that your order is lost or arrives damaged, please contact our customer support team within 5 days of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.

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Shipping Costs:

  • Shipping costs are calculated based on the weight and dimensions of your order, as well as your selected shipping method. You can review the shipping costs before finalizing your purchase during the checkout process.

 

If you have any further questions or concerns regarding our Shipping Policy, please feel free to contact our dedicated customer support team at skintuaryinfo@gmail.com. We are here to assist you and ensure your skincare shopping experience is nothing short of exceptional.

 

Thank you for choosing Skintuary for your skincare needs. We appreciate your trust in our products and services.

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